Useful information

Prepare your stay in Belle Ile

Online booking : Useful information


How to collect the keys of the renting ?

Our agency is located on the landing stage, at Le Palais, Quai de l'Acadie, between the hotel restaurant l'Atlantique and La Touline creperie.
You are welcome in the summer season (July-August) Monday to Saturday from 09:30 to 19:00 and Sunday from 10:00 to 12:00 and 15:00 to 18:30. The rest of the year, Monday to Saturday, 09:30 to 12:30 and 14:00 to 18:00.
If you arrive outside the opening hours of the agency you can collect the keys and the route plan in a mailbox with the code that will be sent to you with the rental agreement.
 

How long before my arrival do I have to make the reservation for the boat crossing of my car?

In July-August reservations are made as soon as possible.
 

Until how many days before my arrival can I book a property for rent?

Some properties can be booked at the last minute. The best thing is to contact us.

Can I change the services selected in my reservation?
You can at any time, before your arrival, add or delete your additional services, via your customer account from the website (secure area) or contact us directly by phone.
 

I want to rent for several months, is it possible?

Absolutely. We offer long term rentals, either year round or season.
Contact us.
 

What happens if I have to cancel my stay?

Any cancellation must be reported written to us as soon as possible. Consult us to know the guaranteed events.
 

How does the end of the stay take place?

You must vacate your accommodation on your departure day; on your arrival we will fix an state of the premises appointment of exit (if you plan a departure very early, the agency mailbox is at your disposal). Cleaning at the end of your stay is your responsibility; however, you can delegate this task by contacting us until 2 days before the end of your stay. Note that the "end-of-stay cleaning" package does not include emptying the bins, washing dishes or emptying the dishwasher.
Your deposit will be returned no later than two weeks after your departure after checking your accommodation.
 
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Veuillez patienter

Veuillez patienter